How to Prevent Your Emails from Going to the Spam Folder

Sending your emails directly to the main inbox is one of our biggest challenges. We take spam very seriously, and all suspicious accounts will be immediately blocked to maintain high deliverability for all our users.

By using Collect, you are responsible for sending authentic emails and following all relevant spam laws. Our system monitors your emails to ensure you are not sending spam. In case of infringement, your account may be blocked with or without notice.

The goal of Collect’s users must be to collect documents and information from all the clients they have sent requests to.

Don’t use Collect to conduct surveys with a very low response rate.

General Advice for Emails:

- Never send a request to people you are not in a business relationship with or who are not expecting your request.
- Avoid spammy-sounding content.
- Keep your email content clean and simple.
- Make sure your recipients’ lists are properly collected.
- Personalize your emails and make them more personal using variables.

Updated on: 26/11/2024