> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.usecollect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 🇺🇸 🇬🇧 • I see “Warning: This link is not correct!” on the portal


# I see "Warning: This link is not correct!" on the portal

It means that the link shared with you is not correct. This link can be used by the user that sent you the request but not by you.

![](https://collectimage.s3.us-east-1.amazonaws.com/helpcenter/bad-link-client-portal.jpg)

You won't be able to upload documents or fill out a form.

## What should you do?

Ask your sender to share a correct link with you and retry.