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# What are contact tags and how to add a tag to a contact?

**Contact tags** in Collect let you label and organize your contacts with keywords, making it easier to search, filter, and automate actions across your workspace. You can assign multiple tags to a contact and use those tags to group recipients for requests or recurring workflows.

## Why use contact tags?

Tags help you:
* **Filter and search** contacts easily in your contact list    
* **Select recipients by tag** when sending a request    
* **Automate recurring requests** based on tagged groups    
* Group contacts by criteria like company, location, client type, or onboarding stage

## Using tags when sending a request

When you're setting up a new request, you can **filter your contact list by tag** to quickly select relevant recipients.
* Start typing a tag in the contact selection field.    
* Collect will show only contacts with that tag.    
* Use the checkboxes to choose which contacts to send the request to.

This helps you save time and ensures you're always sending requests to the right group of people.

## Using tags with recurring requests

Tags also work seamlessly with **recurring requests**:
* When setting up a recurring request, you can select a tag instead of manually choosing contacts.    
* Any new contact added later with that same tag will automatically be included in the upcoming request cycles.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/9/2/b792c5fa3ea2e00/tags-recurring_1d1my04.jpg)

This is ideal for rolling onboarding or periodic updates.

## How to add contact tags

There are a few easy ways to add tags to contacts in Collect:

### 1. While creating a new contact

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/9/2/b792c5fa3ea2e00/add-tag_nsw4q8.jpg)

* Go to **Contacts** from the left sidebar.    
* Click **Add contact**.    
* Enter your desired tag(s) in the **Add tags** field.    
* Complete the contact details and click **Save contact**.

### 2. To multiple existing contacts

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/9/2/b792c5fa3ea2e00/add-a-tag_q52yfe.jpg)

* In the **Contacts** list, select the checkboxes for the contacts you want to tag.    
* Click the **Add a tag** button (tag icon) at the top of the list.    

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/9/2/b792c5fa3ea2e00/add-a-tag-select_1mpz5tn.jpg)

* Type your tag(s) in the **Add tags** field.    
* Click **Update contacts** to apply.

### 3. To a single contact

* Open a contact from the **Contacts** list.    
* Click **Edit this contact** in the top-right corner.    
* Add or remove tags in the **Add tags** field.    
* Click **Save contact** to confirm your changes.

### 4. While importing contacts via CSV

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/9/2/b792c5fa3ea2e00/add-tag-import_te0t43.jpg)

* During the import process, you’ll see a field labeled **Add tags**.    
* You can enter one or more tags to apply to all contacts in the file.


## Summary

Contact tags make it easy to group, filter, and automate how you manage recipients across your Collect workspace. Whether you’re sending one-time requests or setting up ongoing workflows, tags help you stay organized and efficient.