What is the maximum file size for documents uploads in Collect?

When collecting documents from your clients using Collect, you can define file size limits for each Document block — or allow uploads of any size within the platform’s limits.

Default upload limit

By default, Collect supports file uploads of up to 2 GB per file for users on a paid plan.

This allows clients to easily upload large files such as:

• High-resolution PDFs
• Detailed financial reports
• Multimedia files (images, videos, etc.)

Customizing file size limits

When configuring a Document block, you can set specific file size restrictions in the Advanced settings:

• Leave the field empty to allow any file size (up to the 2 GB limit)
• Set a maximum file size (e.g., 50 MB) if you want to restrict uploads
• Optionally, define a minimum file size if the document must meet certain content or quality thresholds

This helps you control upload behavior and avoid overly large or incomplete files.

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Need to upload files larger than 2 GB?

If your use case requires accepting files larger than 2 GB, reach out to our customer support team. We’re happy to discuss increasing the file size limit to meet your needs.

Updated on: 02/04/2025